Frequently asked questions
Everything you need to know
What are the check-in and check-out times?+
Check-in is from 2:00 PM to 3:00 PM and check-out is from 12:00 PM to 1:00 PM. The front desk is open 24 hours to accommodate arrivals at any time.
Is breakfast included?+
Yes. We serve a buffet breakfast with a variety of Brazilian options including breads, fruit, cold cuts and hot drinks.
Does the hotel offer parking?+
Yes, free private on-site parking is available with prior reservation, including a covered garage and an electric vehicle charging station.
Is Wi-Fi free?+
Wi-Fi is free throughout the hotel, including the rooms and the restaurant.
Are pets allowed?+
Pets are not allowed at the hotel.
Which payment methods are accepted?+
The main credit cards are accepted. Cash payment is not accepted.
Does the hotel have a restaurant?+
Yes, we have a Brazilian restaurant on site, ideal for meals without leaving the property.
How far is the airport?+
Tancredo Neves International Airport is about 43 km from Hotel Canaan.